London, last year. I was running this workshop for a tech company, when I asked a woman to come up and start her presentation.
First slide, analysis methodology.
Second slide, step-by-step approach.
Third slide, limitations of the study.
I glanced at my watch and I was like, “Oof. 3 minutes in and she’s still on the context, giving us background information.”
I looked around the room. One guy is staring at the ceiling, another woman has her phone in her hand, everybody’s checked out.
So, I stopped her and I said, “If you had to pick the single most impressive thing about your research or your approach, what would it be?”
In the moment, she thinks about a second and then she says,
“Well, we spent 6 weeks analyzing data from 180,000 customer interviews.”
When I heard this, I was like, “Whoa, that’s so impressive,” right?
That’s the entire context you need to give. Like everything else, the methodology, the limitations, the step-by-step approach, goes to the appendix.
If someone wants to hear it, well, then you can pull it up, but otherwise, put it into the appendix.
At first she was nervous about it. But then she tried it and it was so much better. So, for your presentation, ask yourself:
- What are the one to two things I can say that makes them trust my recommendation much more?
- Where did I go above and beyond?
- How much data did I look at?
- Who did I talk to?
And then share that to make them trust your recommendation even more.
Let me give you some examples.
“Over the last 3 weeks, we analyzed 30,000 transactions to find out exactly where customers drop.”
Or
“I interviewed 8 of the top 10 industry experts to land on this recommendation.”
That’s it. One or two sentences that show you’ve done the work.
Now, they’re ready to hear what you found.